Privacy Policy

• Personal Data: Any information that on its own, or in combination with other available information, can identify an individual such as but not limited to name, email address, contact details, identify card nos, date of birth, IP address, etc.
• User: Any individual who uses our Services.
• Subscriber: Any individual or organization that has subscribed to our Services.
• Controller: The entity that determines how and why Personal Data is processed.
• Processor: The entity that processes Personal Data on behalf of the Controller.
• Third-Party Services: External providers integrated with our Services, such as payment processors, analytics tools, and cloud storage providers.

We collect information in several ways to provide and improve our Services. Below is an overview presented both in descriptive text and in a table for quick reference.

2.1 Data You Provide Directly

This data is submitted by you during interactions with our Services.

2.2 Data Collected Automatically

This information is gathered without your active input when you use our Services.

2.3 Financial Data

We offer auto-renewing subscriptions, but we do not collect or store full credit card data. All payments are processed directly via the Apple App Store or Google Play Store billing systems.

2.4 Data from Third-Party Services

If you integrate or interact with third-party applications (e.g., cloud storage or social media), we may receive additional data.

• Audio Transcription: User audio is transcribed using an internally hosted Whisper model.
• AI Processing: The resulting text transcripts are transmitted to a third-party AI provider (Microsoft Azure OpenAI / gpt-4o-mini) solely for the purpose of generating summaries, extracting goals, and analyzing mood.
• Model Training Disclosure: Crucially, Microsoft Azure does not use this personal user data or transcripts to train their foundational models.

We use the collected data to ensure a secure, personalized, and efficient experience with our Services. Our primary uses include:

• Service Provision: Create and manage your account, process transactions, and deliver our services.
• Security & Fraud Prevention: Monitor activity to detect and prevent unauthorized access or fraudulent behaviour.
• Performance & Analytics: Analyse usage patterns to improve and optimize our Services.
• Communication: Provide updates, security alerts, and, where applicable, marketing communications (if you have opted in).
• Compliance: Fulfill legal obligations and support dispute resolution processes.

Your data is shared only under specific conditions, as outlined below:

Protecting your Personal Data is our top priority. We implement robust security measures to minimize risks, which include:

Audio files and transcripts are stored securely using Azure Blob Storage and PostgreSQL.

We retain your Personal Data only as long as necessary to meet the purposes described herein or as required by law. The following table outlines our retention practices:

When data is no longer required, we will securely delete or anonymize it to ensure your privacy.

Our Services use cookies and similar tracking technologies to enhance your experience. Cookies help us with:

Managing Cookies: Most browsers allow you to control cookie preferences through settings. Disabling cookies may affect the functionality of our Services. For detailed instructions and opt-out information, please refer to our full Cookie Policy on our website.

Depending on your location, you may have certain rights regarding your Personal Data. These rights include:

To exercise any of these rights, please contact us using the contact details at the bottom of this page.

We operate globally, and your data may be transferred to and processed in countries outside of your jurisdiction.

contact us in case you have any requirement to host your data to specific region.

Our Services may include links to third-party websites or integrations with external services. We are not responsible for the privacy practices of these sites or services. We encourage you to review their privacy policies before providing any Personal Data.

Our Services are strictly for individuals aged 18 and older. We do not knowingly collect or store information from children under 13 (to comply with COPPA) or from anyone under the age of 18. If we become aware of such data, we will take steps to remove it immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When significant modifications occur, we will:

• Update the "Last Updated" date at the top of the document.
• Notify you via our website or through other appropriate channels.
• Provide a summary of the changes.

Your continued use of our Services indicates your acceptance of the revised Policy. We encourage you to review this document periodically.